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Standard Chartered Bank,
My Dream Account Roadshow |
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Securing
sales during events.
Most of our clients face the same problem:
how to generate immediate sales during their event. In
theory, most events should be able to do this. In practice;
few product sales are delivered during an event or
promotion, which might explain why most event projects focus
on branding and awareness. Fortunately, Evention has the
expertise and experience to deliver a unique ‘soft-selling’
event platform to secure immediate sales and generate
‘post-event’ prospects.
SCB asked us to propose a launch event
concept for their new savings product “My Dream Account”.
Given that their two main competitors would also be
launching a similar product around the same time, they
needed a platform that would act as a ‘springboard’ for
branch staff to drive sales; with the ultimate goal of
leading the market in this product segment.
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Since SCB’s product marketing would focus upon parents
saving for their children’s future, our concept proposal centred on
attracting and engaging children with highly interactive activities and
decorations. Rather than a single launch-event, we proposed a national
roadshow roll-out using shopping malls as the interactive forum, thus
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the product and SCB staff ‘to-the-public’. To
‘round off’ our proposal, we incorporated lead-generating
tools and soft-selling mechanisms that would make it easier
for staff to sell product. |
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Our concept and roll-out proposal did though
require a substantial departure from SCB’s long-standing
marketing and sales methodology in Malaysia. To limit this
‘leap of faith’ risk and the size of event investment, the
“MDA Roadshow” would be rolled-out as a six venue ‘pilot’:
Kota Kinabalu, Kuching, Kuala Lumpur, Penang, Johor Bahru
and Klang. Aside from delivering, operating and managing
each venue event, Evention also provided ‘guidance’ on
soft-selling practices and tactics to SCB staff as they
interacted with the public (to avoid employing selling
styles and tactics more commonly associated with
credit-card-promotions). |
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SCB’s ‘leap of faith’ was spectacularly
proven justified when immediate sales from just the first
venue exceeded SCB expectations more than 10 fold. In fact,
we estimate that the returns (ROEI) just from this single
venue more than exceeded the entire roadshow event
investment! By the end of the roadshow, Evention’s
‘soft-selling’ platform has delivered immediate sales and
generated leads that have produced an ROEI of thousands of
percent. |
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Creative
solutions |
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Space
integration |
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Environmental utilisation |
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Structural
leveraging |
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Brand
incorporation |
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Budget
maximisation |
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Multiple
goal integration |
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Impact
layering |
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Graphical
effects |
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